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  • Atrocious. Beyond atrocious. Worst service I've ever had at a pub, I cannot believe just how bad this place was. I went there for a late lunch just after 1pm. My friend and I went in, were directed to sit anywhere by a rather surly blonde behind the bar. I didn't think much of it. Another person working came by, dropped two menus, pointed out the specials, and then disappeared without even asking us for a drink order. In a place that's making its money off of serving alcohol, that's not a good decision. So we perused the menu and got into a little bit of a conversation, and it was 10 minutes before I finally had to ask the woman behind the bar if she could take a drink order, then again about a food order - not once did someone actually come and ask us for orders. Not exactly acceptable. I will say when the meals arrived they weren't bad. Nothing exceptional, but nothing bad. They forgot the cheese on a cheeseburger, though, and my Tennessee Chicken Sandwich looked rather overdone, an unappetizing shade of brown. It was, however, rather tasty and the focaccia bread worked well with it. We practically had a to beg for another round of beers because no one bothered to come and ask (again, amateur hour?). So when we finished our meals and our beers we got the bill and paid. It's very rare - in fact, I don't think it's ever happened - that I refuse to tip, but tips are a gratuity. Acceptable service earns them and great service I don't hesitate to tip generously. Since we had neither I felt no such obligation. After we signed the slips, the woman behind the bar chirps at my friend about "needing the long one". My friend pointed out that indeed she had left the merchant copy, eliciting a ridiculously inappropriate "You don't have to be rude" because we weren't. I was unimpressed, but we weren't the rude ones. I'm more diplomatic than my friend because she lost it at this point, a brief heated exchange occurred, and we left. She said "please don't come back". It wasn't necessary. I won't, and neither should anyone else. I guess in hindsight I do have a tip: if you work in a pub, you make your living from selling booze and lots of it, and from being pleasant, not from making guests who would have spend more money feel like they were inconveniencing you by doing business with them.
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