I used to love Cookie and a Cupcake. In fact, I loved them so much my husband and I used them for our wedding. I was back in Cleveland for Christmas break and was so excited to have my favorite salted caramel cupcakes. When we arrived about an hour after opening on a Saturday morning, my family and I thought it was weird they already had low stock. They were out of several flavors and low on everything else. I assumed it was just a busy morning.
In reality, they sold us day old cupcakes. They were beyond stale and stuck to the bottom of the liners, like they had been sitting in crusty caramel goop quite a bit. They crumbled everywhere when biting into them, something a fresh and moist cupcake should not do. My whole family (who adored them at our wedding and also have had these several times) also agreed. Shame on them. If you need to get rid of old stock, you need to advertise it a such. Don't let people believe they are getting fresh cupcakes and charging full price. Even Panera doesn't sell old items.