Have been there on a few occasion and the quality of food is not up to par. We had very under cooked duck fat fries and a very fatty and chewy piece of meat. Not sure Toronto has a great steakhouse. I would like to think striving for consistency is a give in for any restaurant. Something is going on in the kitchen and they need to fix the food quality before I will return. I mentioned this to my friends and they all agreed that this was their experience of Jacob & Co. Toronto has lots of choice, if you want to retain your customers you need to improve the customer food experience.