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  • We went for the new All you can eat shrimp - what a disappointment it was. We were a party of three at around 4 pm on a weekday. The steak was good - the shrimp was good when we had it. Our meals came with 10 shrimp each. We immediately ordered another round & waited over 25 minutes to get 8 shrimp each. Ordered again, and again and again.... And each time, the wait between servings was longer and longer. We asked the waitress about it and were told it was a new deal at Outback and the cooks were not used to it nor had a routine down. The same was told to us when we spoke with the two hostesses who promised to speak with the manager when he came on duty & have him call us. Of Course - no call ever came. When you are offering all you can eat of anything - you better have a plan in place and people/employee's to make it happen. WHAT A WASTE OF MONEY - especially when we left the Outback & our 17 year old asked if we could stop at Steak 'N Shake for a meal & shake to go. We had business in Independence Ohio and stopped for lunch - we live almost an hour northeast of there. WILL NEVER TRUST ANOTHER OUTBACK AGAIN. I have my receipt - 9/27/2013 should you need or want a copy. I wasn't going to write - but feel you are not going to get better/learn to fix the problems and to let others know about our situation. Laura L.
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