Called in day before for an order of 25 steak patties. Called in day of pick up to up my order and they weren't even aware of my previous order. So it made me feel foolish in attempting to add more to an order which they didn't even attempt to complete...mind you they took my name and number but the person I spoke to was like well I wasn't here yesterday. I gave them three stars because they had my patties by the time I got there, but it looked like they used all the ground steak in the shop.