| rev:text
| - Writing this review was tough. I want to like, even love this place but I just can't seem to get over the unpleasant experience we had. Lets get started.
We came here because some of our friends said the food here was great. I'm always excited when friends rave about a new place. Upon entering, I was quite impressed. The hostess was friendly and the atmosphere was open and very trendy. What a great start, or do I thought.
We found our group and sat down. As we were chatting, this lady shows up and stands by our table and doesn't say anything. When we finally greeted her, we found out she was our server. She didn't even say her name or hello, just a 'can I get you something to drink?' We ordered some drinks and they took a really long time to arrive, one by one. Not a very good sign.
Ordered our food and hoped for the best. Here's what's on the menu:
APPETIZERS:
Ceviche: good, not great. The fish seems like they were already cooked before everything was tossed together. The overall dish lacked flavor. It was precooked fish, scallops etc. tossed with lemon and avocados. The avocados gave the dish some flavoring. Not my favorite and will not be having it here again.
Bang bang shrimps: This dish is great to those that love mayo. It was good, I don't know if I would give this dish 5 stars. It over dressed and reminds me of having walnut shrimp at a Chinese buffet.
Caesar salad: Nothing too special here either. Both of your salads were overdressed and soggy. Not very appealing, especially when it seems like the dressing wasn't even made in house.
ENTREES:
Shrimps and scallop, mango salsa and green beans: To my surprise this dish was good. The scallops were cooked nicely and well seasoned. The shrimps were a bit undercooked so I didn't eat them. And my green beans were no longer green but brown, so I didn't eat those either.
Fish tacos: These were very good. Fresh and light. There's only two tacos so if you're hungry, order two orders.
Salmon and asparagus: salmon was flaky and not over cooked. Asparagus on the other hand were soft to the touch and brown.
Sea bass: I didn't try this dish but it did get great reviews at the table.
The food here isn't bad, but it also not amazing. But then again, what are you expecting from a chain restaurant? What would have made our experience better was the service. Our server was not friendly, didn't seem to know the menu items and it was slow and completely unorganized. Everything about the service aspect of this restaurant is unorganized.
They have a concept call "team work" here. This is when the team/staff needs to help each other by delivering food and clearing the table etc. this is a nice idea, except no one at this location seems to know how to do it. Drinks came one at a time. Coffee came one at a time. By the time we got our coffees, the rest of the table had already finished theirs and was waiting for us. Our table wasn't clear of all the empty appetizer plates before dinner got dropped. Our server failed to be a decent server. I'm sure if I went to Denny's, the server there would have done better job. Such a waste of a restaurant space. Bonefish has a lovely room and prime location but the staff is a joke.
I would recommend this place to people under the circumstance that they just sit at the bar. Here's a tip that I live by, PEOPLE COME FOR THE FOOD BUT COME BACK FOR THE SERVICE. Get it together bonefish. Look at your entire staff and start picking out the weeds or you'll be packing your bags and leaving not just henderson, but Vegas, for good.
Happy eating everyone, ciao :)
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