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  • We have been here several times since moving to Henderson. It's always been pretty good which is why we went back. After yesterday, we will never go back. There are so many food options in Vegas and Henderson that to be treated with poor service, I'd rather spend my money elsewhere. It started from the moment we walked in. For some reason the hostess had an attitude, barely said two words to us, walked us to the table, put our menus on the table without a word, and walked away. Then it took about 10 min before anyone came up. Mind you this was 1:15 on Friday. By no means busy. We were ready to order, and I told the waitress we were in a hurry because we were on a lunch break. I ordered the Monte Cristo which clearly states on the menu comes with hash browns or home fried potatoes, something like that. When I order, she says do you want French fries. Threw me off because that wasn't a choice. Then the coffee cake was burnt on the bottom. Why would you even serve that. That's always been my favorite thing there. We ate the top but it just wasn't as good. You could clearly tell there was a problem with it and she never asked about it the entire time we were there. In fact, she left the plate with all its burnt crumbs on our table the the entire meal. It's like she wanted us to be taunted by it. Then the food came about a good 15 min later. We are starting to panic by this point because we have to get back to work. There is no way all of this should have taken closer to an hour. I have a deep fried sandwich for crying out loud. I swear she put our food in late. We know that doesn't take that long. When the food comes, I ask for the check right away, and my daughter asks for ranch. She's brings the check but we never see the ranch nor do we see her again. Not once. I had to ask a bus boy for a container for the rest of my sandwich. Which by the way the sandwich was burnt as well. Very crispy. You have to pay up front. The person up there asks how it was, and I said "not good". She either is inexperienced on how to handle that response or she just didn't care. All I heard in response was her mumbling under her breath "oh sorry to hear that" as she's facing the cash register ringing me out. That's it. We'll take our money elsewhere.
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