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  • I visited Tech 1 today to see if they would be able to replace the factory mirrors that I have on my 2015 Chevy Silverado with some towing mirrors that I had already purchased from a Chevy dealership a few months ago. In the midst of asking the receptionist if a technician would simply be able to give me a quote on the install, she abruptly interrupted me to refer me to Quality Bumper next door.. stating that "Quality Bumper is the accessories shop, not us". After trying to politely explaining that I already owned the mirrors that I needed installed, the receptionist then proceeded to advise me that Tech 1 was a mechanic shop and that I would need to go to Quality Bumper to have the mirrors installed, as they were the accessories shop. As I tried to explain that I simply needed a mechanic to install mirrors onto my vehicle and NOT to purchase accessories from Quality Bumper the look on the receptionists face became increasingly confused. Ultimately, I bluntly asked her if she even wanted to have someone help me.. to which she bluntly replied "no, you need to go to Quality Bumper next door". She then said "thank you" in a condescending voice as I left the store.. chances of me returning are pretty slim. Good job...
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