1.) They charge extra if you eat there even though you are the one to bring your food from the counter to table (no service) even the water/drinks is self served 2.) We ate here and the chicken was absolutely dry and hard to peel off the bone 3.) Poutine had 4 tiny pieces of cheese under what looked like scraps of left over chicken 4.) Staff are incredibly rude.. this is what really hits it on the head. You have 0.4 seconds to say your order (felt like the soup nazi). The way they call your number is similar to being a prisoner of war.. yelling the number harshly and if you literally don't put your hand up they yell even louder.. but with every ounce of anger. 5.) I got accused in front of everyone for not paying a certain item.. then showed my bill and all the employee said was "well it's not on my order receipt fine". Service + Food is crap. I'd give it a 0 star if possible. **** please note this place went down big time.. all other reviews are months/years old.