I recently moved back to Chicago, and I was planning on leaving a review with my final biannual appt. Unfortunately, I had to cancel but felt compelled to leave a review for this office.
What I appreciated the most from Dr. B was his honest opinion about his treatment recommendations. He noticed that I did have a few teeth in the back (using digital X-rays) that I might want to get removed because it may cause pain later on. He recommended it but wasn't necessary right at this time and would recommend a surgeon, if requested. There was no pushing involved.
The hygienists did most of the cleaning and provided me the info she was going to share with Dr. B. They'd asked me if I had any questions, and when I did, they were knowledgeable about the whys and were able to explain in layman's terms. Honestly, I was really impressed by how much they knew. Dr. B then comes by and finishes and makes sure to look at the areas the hygienist pointed out and makes additional comments.
Dr. B also does a weird 'massage' (not exactly a massage) where he checks your neck area to see if there are any abnormalities such as abnormal growth. He noticed my lymph nodes were slightly enlarged, which was surprising because I had felt sick only for a short period of time a few days prior. Didn't realize it made such a difference to my body. I also didn't know dentists could do these checks because no one had ever done one on me.
There is $75 or so fee for late cancellations (48 hrs?- please clarify with the office). The receptionist said if the 48 hr cut off fell on a weekend, leave a message and they will honor it, which was something I had to do and was not charged.
TLDR: great professional dental office, highly recommend