About: http://data.yelp.com/Review/id/F7trOVjCOJfvKwaFD5qA0g

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About: http://data.yelp.com/Review/id/F7trOVjCOJfvKwaFD5qA0g Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2011-08-18 00:00:00 (xsd:dateTime)
itemReviewed	Southwest Pool & Spa Repair
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	13 (xsd:int)
rev:text	As with the other reviewer, I only use Southwest because my home warranty makes me. When we first bought our house, the pump was acting up, and it didn't seem like the filtration system was working correctly. The person that came out was very limited in his ability to communicate with us. I had questions about why the pool acted why it did, why certain parts of the pool did not work at all. I was just told, "that's not supposed to work." No explanation, no clarification, just a flat that's how it is kind of answer. When they did get to the repairs, they were adequate in their speed and proficiency. Monday of this week, my wife called our home warranty people again. Made requests for two items to be repaired. We were told people from each company would call us between 8-10am the following morning. 8-10am passed, no call. It was not until around 2pm that they called to tell us someone would be by the next day. They wouldn't give us any info on when that might be, or even when the tech would call us to let us know. As we both would be at work the rest of this week. Finally, we get a call around 10am on Weds stating the tech would be by between 1-3pm. I left work early to get there by 1 on the off chance they did not utilize the entire window. At 2:59 the tech arrived. Was the same guy that had stopped by almost 2 years ago. I was worried. Luckily, he understood what the issue was, and had the repairs made in a reasonable amount of time. Granted, by then it was too late to go back to work. Would be nice if these service people could call and notify customers, "we won't be there at the beginning of the service window, we will be there within X minutes/hours."
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Chris

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