I've been here a half dozen time and the food is always good. Today however my complaint isn't the food but the experience. I'm in a industry we're it's all about customer service and experience so I was very disappointed. I arrived at 12:03 and place my order for one wrap by myself. I didn't receive my order until 12:29 and only because I went up to them to find out where my food was. It was busy with phone orders I'll admit but the biggest issue I had was there was no apology given for the wait or anything. Unfortunately I probably won't return even though the food is good. When you pay a premium for something you expect premium service.