I have been going to this Dr for several years, he and his staff are the most compassionate polite bunch of people I have ever experienced at a Dr.s office. ALL of his staff takes the time to acknowledge my presence and listen to my medical issues. To the above reviewer you must have the wrong office. I have never once had a bad experience here from the first day I walked in. I highly recommend Dr. La Tourette, Mr. Smith and the rest of the staff. They are excellent.