The customer service of this photo studio is great, even when I wasn't happy with the service and I voiced my concern the manager jumped to make things better for me, for that I can only praise him. The pictures of my children were decent and I've been here Multiple times, because you cannot beat the convenience and choices for pictures. with the price of the groupon it was worth it, but you don't have to buy it, you can just purchase one of their special packages in studio. Just be very clear with what you want if there is something in your head that you would like for your photo, bring examples of what you would like to end up with as a final product, just so that you don't run into problems later on.