This is the 2nd time we ordered a pizza from here and had a bad experience both times. The first time they had us on hold for 13 min and when my daughter called on her phone while I was still on hold, they said they forgot I was still on hold. The second time we just placed an online order to be picked up at this location for a gluten free, no cheese Murphy Special with bacon, garlic and herbs added we got this. We only noticed once home that they just made a pizza with our extras. Very upset. Now we have to drive back and hopefully get the pizza that we ordered. Wouldn't you think the person making this would think maybe I should double check the order because this doesn't look right!