So after filing a complaint with the BBB and hearing NOTHING back from this office, I received a letter from the office. In a nut shell, they felt it necessary to ban me from the office as it was "disrespectful" and there could be no trust between us. It seems to me they're way too late to make me look like the bad guy here. I filed the complaint with the BBB because the billing practices here and anything but transparent. Telling me they accept my insurance but not at the rate disclosed is not professional and then telling me to call my insurance company and ask for more benefits because the amount I have isn't enough is just greed. I've seen other complaints about this office regarding the same things I've had so many issues with and I hope they are not continuing to go here. I'm out almost $2000 because the idiot at the front desk doesn't know shit about his job. That's my own fault for trusting them. And they have the nerve to send me a letter about trust.... What a f#$@ing joke. The laughable part is the dentist that I actually credited with doing great work was duped into signing the letter that was more than likely written by the incompetent missing "Linc". Kharma is a bitch and I really do hope it finds its way to this place.