I received a coupon flyer so I decided to try it since my dog needed grooming. I opted for the full groom which included the trim/nails/anal sacs/ears/etc. I was very pleased with the job the groomer did. I was a little surprised at the price only because when I called I was told something a little less. My dog did have matted/fine hair which took the groomer longer than expected. This I can understand but I think one should be told beforehand that iadditional costs might accrue. The other item was that several sites online show that credit cards are accepted. Not true. The debit machine wasn't working but luckily Wells Fargo was across the street. Overall, very satisfied. Our Cairn Terrier looked great.