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  • The staff is friendly enough, and very helpful when it comes to product purchases, but their in-house lab services are not that good when compared to other places in the city. The prices and turn around time are great but the convenience comes at a serious cost. I'll forgive a blunder with film dev every so often but the development services here have been consistently awful. I have found stains, kinks, rips, and scratches on my negatives the last few times when I have dropped off, on every single roll. The employees and manager at Aden admitted that the issue with my negatives was their fault and that they would make sure their machines were serviced and thoroughly inspected but I received no apologies or even a credit for the terrible service. The acknowledgement means nothing to a customer if you refuse to remedy the issue. The dev price is decent and the turnaround time was really the only thing Aden had going for it against other labs in the city, but their customer service leaves much to be desired. I would never bring important negatives to Aden for developing and I recommend you don't either.
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