I personally never had a bad experience at all with this location. Staff is kind, and gets my drinks right. It's busy depending on the time of the day, so usually when the students comes out from school that's when there is a long line, but they get my drinks out in a timely matter.
I haven't been here in a year and they changed a lot, their drink sizes are now "small medium and large" with an option of a kid's size as well. Back then it wasn't offered and the sizes were like "sixteen - blah blah". The cups are now a hard cardboard like material instead of the styrofoam they had in the past. I don't mind the changes, I like it now because the styrofoam had a better chance of getting a hole poked in it.
I just wish I knew someone who was holding a fundraiser because I would always buy one or two of the "Bogo" cards for $10. That's a steal right there!
Location is perfect, I can get my lunch and shopping and juice all in the same place (I'm a chipotle fan).
Favorite drink is Orange Dream Machine, and if you sign up to be a jamba insider you get $3 off your next purchase! Nice!
Overall good drinks and good customer service.