My husband has been to this location a few times now. I have never been, but each time he comes home, he is slightly unhappy with the cut, but after a week of hair growth, it looks fine. This last trip might possibly be the last time he goes. He was sitting in the chair and felt a pinch on his neck and then a, "That was a good one!" from the stylist. She literally popped a zit on his neck with her fingers... gross and then talked about how good that was! I cannot believe that a random stranger would do that to a client of hers. Just be aware, if you go, make sure every blemish is hidden! I feel like she may have crossed the line just a bit...