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  • The elevator smells like a restroom. It's horrid. I literally held my breath while going up and down. The WiFi on the top floor (8th and 9th) is extremely inconsistent and when I told the staff about it they just gave me a blank stare. Don't ever, ever try to change your reservation for any reason because it will be a hassle. The people at the front desk are just incompetent and/or haven't been trained well. Asking them to do anything out of the ordinary is just too much for them to handle. Also there are certain questions that they can't seem to answer. You would think they would have a general knowledge about the city. Outside of the maps, google will be your friend. I only stayed in a 4-bed and it was decent and clean. I took a peak inside the 6/8-bed with bath inside and it was grimy so I can only imagine the hall baths. The 4-beds seem to have been treated a little more gently over time and obviously they stay cleaner because less people. I overheard a girl from the 3rd floor complaining that she could hear the noise in the Tavern very clearly. It was Australia day so the Australians were there partying all night and sleep was evading her because of the noise. The breakfast is served restaurant style during non-peak times (if the hostel is not at capacity) and buffet style during peak times. This was a nice thing because other HIs require you to make your own breakfast. I didn't try but I heard there is a fee to use the computer. Also, there is only a paid uncovered parking next to the hostel and a paid covered parking garage just around the corner. All in all, it's safe, in walking distance to things to do, fairly clean and a great way to meet people and have planned activities to see the city. If I went back, I would stay again but only in the 4-bed.
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