When you ask for extra ketchup that means more than one! I ordered a lot of hashbrown sticks and had one effing ketchup to use. Were they not thinking?? Worker lady, if you have more than one order of hash brown sticks and the customer asks for extra ketchup. Please put two and two together and give me more than one ketchup! Not that hard... I have never posted a review and I'm just tired of this lady not comprehending my requests. Good grief.