After searching and going to approximately six different salons (after my original stylist from another location became "lazy" for lack of a better word) for a very basic chunky highlight literally only on the top layer of my hair/head which I have had done for probably over 10 years! I now can say I have found the one place in town that is able to listen, understand exactly what I mean, and explain the process. I cannot express how many salons I have gone to (and I will review these other salons), and I have done the same exact thing where I go in explaining how I have had a horrible experiences at other salons where they miss a spot or it's not to my scalp or they got blonde on the brown part of my hair and had to go back and get it fixed, and then they would make the same exact errors BUT this place for the same amount of money I was paying another salon where I would ultimately return and have them correct the mistakes and still would not be satisfied, this has been the only place that I have personally gone to that I have not had to return for corrections and I really feel like the stylist listens and explains everything that I am wanting. In fact she really seems to know her stuff because one place I went to said yes you should have a panel here and then my new stylist explained to me no I shouldn't have a panel there but she was able to explain it in detailed and educated way. I really recommend this place I've gone twice and I haven't had any issues and if you're like me and have had several bad experiences go in and be specific bring a picture and just from hearing the other stylists talk it appears that they are all able to explain why or how things work and in an educated manner versus a lot of the other salons and I'm telling you they charged approximately the same price if not less compared to some of the salons I went to.