Bummer visit. Went on a Saturday night but it was late enough to avoid the really big crowds. Got a table in 10 mins.
Asked for a gluten free menu, which Red Robin is really good at. My wife ordered a GF burger, no onions, no cheese and a side salad instead of fries. I ordered the prime rib dip with fries and cole slaw. We also asked for silverware and napkins since they were missing.
Our order arrived in about 10 mins, still no napkins or silverware. Got those after five more mins. My wife's burger had onions (no cheese) but the biggie: her salad had croutons! Really? The server had even asked if she preferred a GF bun or if she was gluten allergic. I SAW him write down allergic! My sandwich was tasty but they were obviously getting rid of stale bread. I know the difference between toasted and stale too. Good thing I had the au jus.
Lastly, my endless fries and bottomless lemonade? Never saw the waiter again until he brought us the bill.
I'm done with that Red Robin. Obviously they don't care.