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  • My wife made all the arrangements. The limo came and picked us up as scheduled. No issues. The driver was nice. We get to the place and meet the photographers, photog 2 was a lifestyle photog and her services were "included"? Bogus Bull. Our rings were taken for photos while we met with the minister and were given an envelope for his "Donation". We had the service, we took photos around the premise. We were given our stuff back with more envelopes for donations. The following day, I noticed one of the diamonds in my ring was missing. I could not blame the chapel because I didn't inspect my ring prior to giving it to the photographers. No issue, Helzberg replaced it. I only mention this in case someone else has the same issue. The reason this place gets only two stars is the donation request and the photography service. They don't allow outside photography which means they are going to screw you over on the backend. Which they do. You get to choose some photos from the ceremony, but they take way more photos. I took the free photos to see how their print quality was before I spent additional money. The gotcha. You get your included photos from photog1. They have packages on the digital prints, but you can't mix photographers. If you want all of your digital photos, it is $700 x 2, so $1400 total. 1 digital is $99. 10 for $300, which would have been fine, but all 10 has to be from one photographer or the other, no mixing. The prints showed up cropped. For instance, my head was cropped 2 inches below the jpeg image. Five of the photos we received were unacceptable to me. I asked if they could reprint the 5 photos. I was told that the photos were not cropped. Obviously I'm an idiot. Never mind that my wife and I run a photography business and have taken 2 years of photography classes. Add the attitude of the chapel with the cheap paper the photos were printed on and you see why they have 2 stars. If I had it to do over, I'd chose differently.
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