I am unsure if the DogStop is getting to big for itself or too busy, but I have had issues with them and wont likely be taking him there again. After the last time my boyfriend went to get my pet's nails cut they informed him that I was told he was too aggressive for them to do his nails. I was never told this and my boyfriend (who took him the time before) was never told. I was unsure if they were confused between two Max's but this upset me.