I used this office a couple of years before, felt they were great - friendly, efficient, good Dr.
I'm now going back to them for a different issue, with a different Dr.
Dr and PA are GREAT...
The front office staff seems to have gone downhill though. After my first procedure went terribly wrong - I called the office for the Dr. to call me - I was in a lot of pain - the Dr. never called me back. Claimed he didn't get the message.
Then I called for a 2nd appointment. was given an appointment: Tomorrow at 2PM - I get there tomorrow (which is now Today) - and am told my appointment is for the Next Day. So evidently they don't know what day it is to start with.
So the lesson is: If you leave a message with anyone, make sure to CALL BACK as many times as it takes to get to the Dr.
If you make an Appointment - Verify the actual DAY, Date, Time - several times to make sure it's the same thing.
Then I'd call again - several times if necessary - to double check all the information. AGAIN....