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  • This is a review for mostly the service, but the drinks are still not up to the standards of what you'd expect from such a well known franchise. It's popular in Montreal mostly because it's the only place to get a quick bubble tea. The cashier lady is rude and her attitude just makes me never want to spend 5 bucks on their drink ever again. First of all i asked for 1/3 sugar, and she rudely told me "no we don't do that only 20th", to which i said fine. Even though i found it odd since all Taiwanese chain stores do 1/3, 1/2, 4/5, and 5/5 sugar. I know because I've lived in Taiwan most of my life and I've asked for the same drink at almost all bubble tea stores in Canada and USA. When I received my drink it wasn't 1/5 sugar instead it was 120% sugar! I went to the guy making the drink to notify that they made a mistake and their first reaction was..."it's not our fault you must have done something wrong." I told them I asked the lady first for 1/3, but she said they didn't have that only 1/5. She heard me and she retorted "I did not tell you that, i said 120th and we only do 1/3 sugar not 1/5". Um...if i wanted 1/3 and not full sugar why the hell would i want 120% sugar. anyways i was just not pleased with the experience and will never go back to purchase overpriced bubble tea again.
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