Arrived at 1pm for a 130 appt.
Got seen at 152pm, so a little behind but not bad considering the crowd of people.
Staff was friendly.
The entire time we were there a guy at the front desk was helping a lady out with some issues with her billing. She was on the phone w someone outside and the guy continuously went outside to chat w her.
Not sure if she was happy, but his service was A+ from what I saw and heard.