I have to say Shonna is AMAZING! We took our 2 babies that were in need of some major work, crazy hair mix poodle and terribly shedding husky. We needed help. We had taken our puppies to different places and were never really satisfied. Shonna aside from explaining what they needed and what she could do she took care of them as if they were her own. Both our babies came out with full make over looking amazingly beautiful. She took her time with each one even getting to know their personality. And when she said we could run a comb through our husky's coat she wasn't kidding about it coming out clean!!! We love how she works and are 100% satisfied.