rev:text
| - I have never written an online review before, but - after my experience at Performance Footwear on 3/14/15 - I feel compelled to write one now.
My daughter is a freshman on her high school track team, and she needed (we thought) a pair of training shoes for practice runs & a pair of racing flats for meets. We visited a local sporting goods store which had a very limited supply of running shoes in her size (on the small side). The salesman recommended Performance Footwear and said that if anyone could meet our needs, it was them.
We were assisted by Brandi, who listened to my daughter's concerns about some ankle pain she was experiencing while running. Brandi had my daughter run on the treadmill and showed us the video which revealed that she had some issues with overpronation. Brandi then brought out several pairs of shoes suited to my daughter's needs and let her try on and test out as many as she wanted.
After a while, the owner (Tom) came into the store and began to answer all of our questions and taught us all kinds of things about the science of running that we didn't know before. My daughter found a pair of shoes that she loved, and then Tom told her that, because of her overpronation issues, she should use the one pair of shoes for both training and for meets. Tom could have easily sold us another pair of racing flats, but he knew she didn't need them.
My daughter and I were extremely impressed with the level of customer service we received, the quality of the shoes we purchased, and -above all - the patience and integrity shown by Tom and his staff. We gained a ton of knowledge and my daughter found an answer to her ankle pain. That alone was (to me) worth 10 times the amount of money I paid for the shoes. We'll definitely be return customers for our future footwear needs!
|