We hired them to move a piano out of the house and into a Pod. It is an upright/spinet piano. The process was so smooth and everyone was very nice and friendly. They came on time, with dollies and straps, loaded up the piano onto a board, the board onto a dolly, and strapped it all together. The piano had to be moved out a side door with some very steep stairs and they made it down, no problem. Cost around $300 - well worth it. My medical deductible is more than that, so I consider it saving money! I highly recommend these guys for moving your stuff.