I have not stayed here, so I can't comment on the service. I've only walked through the hotel, but I think I am in love... Five stars for a beautiful environment!
I love all the design details -- dark woods, clean lines, the elegant mixture of different textiles and materials. Each of the different restaurants, shops and lounges have their own feeling but are very much a part of the whole. Even the public restrooms were a delight!
I want to stay here... Maybe next time...