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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • DONT MAKE THE MISTAKE WE DID I stayed here over the past weekend with my wife and a group of friends. When we checked out there was a charge on our room that neither my wife or I approved or knew about. I called the front desk and waited for over 20 minutes for anyone to answer only to be told they could not help and would transfer me to the Spice market Buffet where the charge was from. When they transferred me it was a dead line. NOT COOL!! called the front desk back, waited again, this time the took my phone number and said they would call me back. When they did call me back they just said that the charge was valid and that they could do nothing about it. I explained that i had signed nothing stating that there would be any charge to my room above the $200 credit on the room. I also explained that our room was never cleaned on Saturday. I was again advised that someone would call me back. They did call me back and state that they would refund another party of our group to "make it right". Not really sure how this helps me out at all. Bottom line is no refund has been issued and the additional charge to my card was done fraudulently! Planet Hollywood please call me and make this right!!!
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