The sound and video quality of the movies at this theater, even those movies shown in traditional formats, are terrific. The seats are comfortable, but not as nice as the Lazy Boy type in newer theaters.
The concessions area is clean, but very slow. This theater's concessions are my favorite, though, because they will refill large sodas and popcorns as much as you need. We come here instead of other Regal Theaters simply for this reason.
The bathrooms are usually clean, but many of the faucets don't work.
My only real complaint is the temperature in the theaters. It is usually freezing at the matinees so I need to dress for winter and bring a blanket. I'm not alone in this; I've seen others with blankets. The evening showings tend to be quite comfortable.
There is a super-nice older gentleman ticket-taker who often works when I'm there. He makes everyone feel welcome and comfortable.