Where do I start. I mean pollo loco is pollo loco. I usually do the whole drive thru deal but this time i decided to come in and sit. Customer service is ok as expected but thats not my issue here. I was afraid to eat or even breath without sucking in GNATS i mean they are everywhere. I kept having to wave my hand over my food so they wouldn't land and have a field day on my food.. it was pretty disgusting. And to my surprise my boyfriend notices the wall right behind me and its full of gnats just hanging out. And a whole bunch gnats hanging out by the salsa bar so im pretty sure we had some gnats take a dive in the salsa. DISGUSTING! i mean they have to notice this. Pretty disappointed, makes me wonder how sanitary they are in the back cooking.. looks like we won't be coming here.