Let me start by stating that most items on the menu are good..the chicken biryani is a must have! The service is another story altogether - it's below par and don't even get me started on their delivery standards. As an extremely regular customer both dining/ordering in, they could really use some training in the customer service department. Plastic bits found in food, meat in their veg dishes and late delivery times do not mean a thing to the staff - all you get is a shrug or some smug response. Oh btw one of their delivery guys questioned me regarding my tip and how he drove a bazillion kms to get to me on a cold cold night (5km to be exact and we're in Canada..the cold, really?!) I based it on the horrible service I received that night what with staff in the background contemplating the distance and minimum delivery charges (which changes in accordance to who you get on the line). Why did u agree to come out this 'far' 2 years ago when I first started ordering in? All I can say is go for the food ... and only the food!