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| - More For Less!!!
If you are a local and have visited the other locations in Las Vegas, you'll know what I mean. If you are a visitor with a car or transportation... it may be best for you to go to either of the other locations to get the TRUE Hot N Juicy experience.
Coming to the new location, we expected the experience to be better than, or at least similar to the other locations.
However, the prices were a little more at this location, but that wasn't the problem. EVERYTHING they brought to the table contained next to NO sauce. We were treating my niece for her birthday and she ordered The Experience which came with a butt load of items... and it too had almost NO SAUCE! So, we had to order extra sauce for each order. Finally, my sister ordered a pound of snow crab and it come with only 5 legs.
We spoke to the host to inquire about the increase in prices and to address the lack of sauce and the missing crab legs. His only justification was, "Well, this is The Strip." We were not satisfied with his explanation. So, he said he'd speak to the lead server. Unfortunately, he came back to say his lead server said there was NOTHING they could do. So, we asked for the Manager. His response was, "Well, the Manager is a little too busy right now." We told him we'd wait!
Eventually, the manager come to the table and he agreed that there was no way that those 5 pieces amounted to 1 pound and that each bag should have contained more sauce. So, he offered to compensate by taking the extra sauces off the bill and to prepare the other half of the missing crab legs (it took FOREVER to come out though).
In the end... we paid our $160, and we will NOT be coming back or making recommendations for this location.
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