I am big into security and this daycare definitely meets my requirements. Parents are required to enter pin and their finger prints before they allowed to walk into the facility. Same goes with our in-laws who sometimes have to pick up our daughter. They don't have cameras in the rooms because the don't want hackers to get hold of the live feed - which makes sense. I feel safe knowing the daycare takes security seriously.
As far as education goes, I think they are comparable if not better than some of the other daycares I had toured. I really like the fact the school has Mandarin lesson once a week. Our daughter is now singing Mandarin songs!
Becky, the school director is very nice & attentive. Just like the other teachers they have hired. I know that my daughter is in a good place because she loves everyone there and knows their names -shows that the teachers have great interaction with the kids.
Issues - of course there are issues. There are a few incidents when our daughter had accidents and we picked her up with wet pants. We usually addressed those incidents as and when that happen. Concerning but I don't think we can find a daycare who can guarantee 100% attention to our child.