Agave Blue! Where do I start? So many things to mention that went into this 2 star review. The West valley is lacking in FroYo places apparently - we are recent transplants to the area and in our previous state, places like these were a dime a dozen and apparently, all of that competition really drove up the quality and the customer service. Here is my breakdown:
Yogurt selection: 4 stars- not too many choices - but selection is well thought out and everything is fresh.
Toppings: 2 stars - the only fruits available tonight were candied pineapples (blah) and cherries.
Customer service: 2 stars. I have to say - I am impressed watching the teenagers that staff this place clean. They keep that place spotless. Unfortunately, they some have no customer service skills whatsoever. Tonight, my husband asked if there was anymore fruit available (several of the topping bins were empty in the fruit section) and the worker just said "Nope." No further discussion. Depending on who is working, sometimes you get a welcome or a thank you, but more often than not there is no positive customer service interaction at all. :(
Location: 4 stars: quiet location, easy parking, tables and chairs outside.
All in all - 2 stars. Raise the bar with customer service expectations and I would love to change this to a higher overall rating in the future :)