Took family from back east in for dinner. Went into bar area as we were early for reservation. Bartender took order for two of our party of four, and went to make those drinks. After serving, I said we also would like a drink. Beer ordered was from keg that "blew out." Said that was on house and would bring another. Later at table were told they were out. Asked waiter about specials. He read off 5 or 6 main courses (filet, artic char, etc). We asked what these dishes came with. He said to let him know which dish we were interested in and he would then tell us what the entire meal included. All four of us ordered filet. Waiter came back 5-10 minutes later to tell us they were out of filet, at 7 pm on Friday night. The restaurant was not full. Restroom visit found no towels in dispenser. Food was fine, service was sloppy, disinterested and not very professional. Don't think our guests were very impressed with our restaurant choice. Can't really think of a reason to go back. Service and food quite a bit better at St. Francis and several other places in central Phoenix.