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  • We used to be regulars but hadn't been back for a while due to poor service. So today we decided to try again. Yes, the burgers were delicious but the rest of the experience was awful! After waiting over half an hour for iced tea, we finally got to place our order. Meanwhile, there were a bunch of screaming kids (not infants - more like 10-year-olds) who were actually climbing on the pool table, throwing the balls at each other, and completely acting like it was a playground while the 2 moms stood there chatting. The couple next to us finally asked if they could maybe not scream to which the Mom yelled, "if you want quiet you should go to church." The other tables around them, along with us, said the manager needed to ask them to settle down. But it never happened. Our food finally arrived, after over an hour, but it too asking three times to get silverware and we never did get a refill on our tea. All three tables in our area were so annoyed at that point with the lack of service and lack of management, we all agreed even the really good food was not worth a trip back. Oh, then the couple with the crazy kids left and stopped by the guy who had asked them to be quiet. He started yelling at him that it was a bar and yelling and screaming were expected. Then he told the man he should step outside to apparently fight it out. The guy by us said just have a nice day which made the wife yell at all our tables that we should "keep eating cheeseburgers you fat asses." Yup. And still no manager. Everyone in our part of the restaurant shook their heads and agreed it was not someplace we would ever return to.
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