Nightmare.
This place is WORSE than the dmv.
There were 78! people ahead of me on the waiting list, a line was out the door...I had to circle around 5 times just to get a parking space.
There is no way in hell in waiting in line to return a cable box. This place looks and smells like a zoo. A hundred people and four hundred kids sitting around coughing and sneezing and yelling at the workers, disgusting and disturbing.
I will just pay the $20 fee for the tech to come pick it up or they can send me a box to drop ship it.