I had a great experience! I called in the morning and the groomer was able to get me in the same day! My cat had been shedding a lot so we decided to get a lion cut for the first time. I worked at a vet clinic before and I know that cats have thin skin and can be cut easily but the groomer did a great job and did not cut my cat at all. Best of all...it only took about an hour. The price was also great $40 without bath. I do not have high standards for grooms but I was happy with the cut.