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http://www.openvoc.eu/poi#funnyReviews
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  • Coulter Cadillace by far is the best experience I had in buying a car.I live in Pasadena, CA and was looking for a Black Audi 2010 Q5 s - type. It's a rare to find piece in used market. In my search on Autotrader, Coulter cadillac, Phoenix, AZ showed up. Initially they were not willing to give it for the price I offered. When Glen Heiser from Internet sales got back to me, I bumped up my offer price, for which he agreed. He gave me the final out of the door price, I again asked him to reduce the price by $700, so that the price can be rounded off to lowest thousand amount. He got back to me stating that the price is reduced. Remember, all this was happening over the phone. I neither looked at the car nor test drove it. Finally I asked him if there is any body work that needs to be taken care of, he said there are minor things and he offered to take car of them, which he did. I got my loan processed, sent them the check and they shipped me the vehicle. I loved the first look of the vehicle but I had my own doubts. I test drove it, took it for a car wash and it looked amazing. I found that the Dust protectors around front brakes were deformed, I though this happend while shipping and asked Glenn to send me the pictures they posted on their web site before sale. Glenn was curtious to send me the pcitures and the deformation was in the pictures as well. I took my Audi to an Audi mechanic. He looked at it, test drove the car and asked me to be at ease and be at peace. He said I got a very good deal. So over all, the price was $1000 more than what I initially asked for, vehicle is in perfect condition. The customer service and peace of mind that Glenn offered was top notch. His pre sale and post sale customer service were excellent. Coulter cadillac is a trust worthy place to go if you are looking for a new or used vehcile. Ask for Glenn. Kiran
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