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| - To be honest, I don't know exactly what to think about this place. Our old instructor Mr Brian was awesome. Then he left Saturday's (the only day we could go) and he was replaced by someone who didn't really know how to teach or talk to children for that matter. They also made my sons class the "misc" class. What was a class full of kids who were in the same level as him turned into a class mainly of kids who were afraid of water. So my son got no attention or guidance of things he used to be working on. He was back to learning how to blow "bubbles" He eventually just stopped caring and really stopped paying attention. The new teacher had no idea how to control him and just ignored him.
We went here for 1 1/2 years and I just feel like management doesn't care about the paying customer. I had legitimate complaints and no one seemed to care. No one called and asked if we wanted a new class. Not to mention, I was only told that all classes in his level were full on Saturday's but I could call daily and see if that changed. If these courses cost a couple bucks a class, I wouldn't care either but I was paying about $20 for a 30 minute class. Towards the end when Mr. Brian was transitioning his replacement to take over, my son was not taught anything. I really felt like I was throwing away money and no one bothered to have an answer. Mr. Brian was really the only person who cared but just told me his hands were tied and there was nothing he could do except enroll my son in one of his classes during the week.
The reason why this place get's two stars is Mr. Brian. He really is amazing with kids. If you do decide to go here, only go to Mr. Brian. He's wonderful at getting kids to listen and explaining what he's doing with the kids.
I now take my son to Chandler Public Swim classes and he loves it. They are actually teaching him to swim and the cost for classes is 2/3 the price. For the last 1 1/2 years, my son has learned what to do if he falls into a pool. While I think it's a incredibly important lesson for a kid to learn, Swimkids focuses on it waaaaaay too long. If my son still went to swimkids, it would be another year before they actually taught him how to swim.
Bottom line, if you have a two year old and you don't want him to be afraid of water, call and see if Mr Brian has availability. If not hang up and try later. Take classes until your kids is comfortable with water and can float on his back for 10 seconds. After that, quit. Trust me, that's all they're going to teach your kid until he's 5.
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