I don't post often, but I felt I needed to warn others. I hope this was an isolated incident on Thursday night. I have been to a few Demetres throughout the years; this one included, and had pleasant experiences. We ordered the Tikipedia waffle (coconut sorbet) and red velvet cake with white chocolate ice cream. Both the sorbet and the ice cream had ice shards throughout, presumably because they weren't churned properly. i.e. it was not creamy in consistency at all; almost partially melted popsicle-like, you taste ice more than anything. Surprisingly, you can mess up ice cream. The cake and waffle weren't great, but the cherry on top (pun intended) was the terrible service. The waitress acknowledged us but quickly dropped off water and never came back. We flagged her down eventually. She gave us curt service and we later had to ask for the bill, twice. This place is a far cry from what it used to be. We noticed the couple beside us shared the same frustrations. Avoid this place at all costs until they get their act together.