The staff was really friendly and helpful, but the bowl was awful! It's like they blend it with ice so as you are eating it, you are chewing on ice. The base of the bowl should NOT be crunchy. Being that I just moved here I thought it might be just an AZ thing but everyone I asked said that no blending bowls with ice is weird. It waters down the flavors and you can't taste anything but ice. The prices here are way too expensive for a bowl of blended ice. Yuck!