Absolutely horrible service - ordered a pizza using the Slice app around 11 last night, which should be fine considering they're open until 3am. Received an email from Slice confirming they received my order with a delivery ETA of 30-45 minutes. I waited well over 2 hours and no pizza was ever delivered. At this point, I contacted Slice and asked what happened and went to bed.
This morning, I promptly received a refund from Slice and an apology - they contacted Fuel Pizza who responded by saying "They got busy and never made my order". Seriously? I can understand being busy because it was late night on a Saturday, but to not even make the order at all or have the courtesy to call and let me know they couldn't fulfill the order is absolutely ridiculous. Will never order takeout or dine at any Fuel Pizza again.