As soon as my husband my two boys & I walked into this place I had a bad feeling. The place is not child friendly at all ( if they obviously don't take the time or the effort to make kids feel welcome and comfortable in their office since the beginning what makes you think they will care enough to give our kids great service and most important treatment ) I chose this place because it's down the street from our home and that was the worst mistake. The assistant wasn't kid friendly and the dentist we got made the whole situation worse yes my son was crying he was terrified and the dentist kept telling him stop stop stop okay . As a "children's" dentist he needs to be more friendly that's the whole point of why I searched for a children's dentist because they should know kids are scared they cry and so on. So the dentist tells me he has the right to "raise his voice" on my son if he needs to and will strap my 3 year old down and let him cry until he gets tired. Oh no that's not happening to any of my two boys my 3 year old will be traumatized of any dentist doctors if he goes through treatment like the one he threatened to use on my son. No one person has the right to use "voice " on anyone's kids and maybe this dentist should think of working with adults and not children!!